integrating Technology

Our Services

Server & Desktop Services

• Defined Service Level Agreements (SLA's)
• Fixed contract price
• Appropriate skilled staff selection
• Staff backfill for training, leave & sickness
• Total fault call management through to resolution
• Periodic reporting & analysis – 3, 6 and 12 month contracts

Software Development
IntTec utilises its own in-house development team and can provide additional resources from one or more of its development partner companies to design, develop and implement your custom software requirements.

Onsite & Site Management Services

• Ad-hoc Consultancy arrangement
• Managed Support Service Agreements
• Service Level Agreements

Remote Monitoring Services

• Cost-effective, secure and reliable remote network monitoring services
• Availability and Performance reports
• Customer Portal enabling you to login and see details of monitors on each device

Training Services
IntTec can deliver in-house training, on-site training or organise your businesses complete training requirements. Training can be individualised or be aimed at a group of employees, Complemented by iTBen IT Business Consultancy Services.

Business Consultancy
The benefit of utilising IntTec Business Consultancy services is that you are involved with IntTec's consultants all the way. Business processes and procedures, requirements and strategies are all brought together to provide a business plan on which to proceed. We help you put that plan together and then if desired assist you in actioning the plan in full or that part which is relevant at the time.

Infrastructure Reviews
IntTec offers a complete infrastructure review service that will enable you to identify the critical planning parameters for your systems and assist you in creating your plan. Including areas in

• LAN
• WAN
• Hardware
• Software
• Network Operating Systems