Managed Services
Our managed service offering is infinitely flexible. You can choose to out-task either labor intensive, mundane and repetitive tasks - or areas where skill gaps exist with your internal resources.
The Surety IT managed services portfolio ranges from short term services, delivering operational, architectural and support expertise - to managing all or some of your storage assets.
Surety IT can also take a proactive role to mitigate risk to your mission critical functions. We'll assess, implement and test your existing service levels, security, and infrastructure - allowing for a greater focus on revenue-producing strategic initiatives from your internal resources.
Surety IT offers a full range of services to complement its vendor and partner offerings - providing everything from project-based knowledge transfer engagements - to longer term, remote managed services and comprehensive storage managed services based on defined SLAs.
Complete IT Solutions
We can assist with the definition of a plan for your organisation's IT strategy through the use of business analysis techniques and resources, offering such services as:
- Strategic IT Planning
- IT Audits & Assessments
- Business Alignment Planning
- Project Management
- Requirements Analysis
- Risk Management
- Vendor Management
- Virtualisation Solutions
- Storage Solutions
Disaster Recovery
Research has found that most businesses disaster response and continuity plans or programs are either out-of-date, untested or do not meet the Service Level Agreements or are non-compliant with regulations.
As you know, the cost of your IT infrastructure being down is continually rising, along with user expectations and dependence that IT is always "on" (or available). With the help of Surety IT you will minimise the risk of prolonged recovery times, data loss and failing compliance audits.
Best practice implementation advice will be provided under the guidelines of the Business Continuity institute, Recovery Institute and International and Australian standards. Each recommended solution will be vigorously tested and audited to ensure requirements are met and solutions are optimised