Managed Services
Services are charged monthly and include maintenance and support of your IT Network. The network includes Servers, Workstations, Notebooks, Routers and Software. Server reliability is essential in keeping productivity to its maximum potential. Through regular service and maintenance of Servers, we can keep downtime to a minimum. Systems running Network applications and databases require regular maintenance to ensure proper management and minimal disruptions of services.
ASP Monthly Server Maintenance Agreements include:
Support:
- Telephone help desk
- Remote login to your Server, Workstation or Notebook.
- Onsite by our Engineers
Proactive Maintenance of Servers and Network Resources
We look for small errors and warning signs that allow us to address them before they turn into big problems that may cause outages, downtime, and loss of productivity and / or corruption of data
Remote Maintenance
- Remote network maintenance performed weekly as a regular preventative schedule:
- Microsoft Windows Updates and patches
- Antivirus updates and full server scans
- Review Windows System Log Files
Network Maintenance
- Creating / deleting user IDs, login scripts, and menus
- Maintain printing configurations, print queues, and print job definitions.
- Configuring tape backup jobs
- Maintaining network login and Internet connection security
Network Design
ASP network consultants can design or re-engineer a network infrastructure that provides the capacity, scalability, security, availability, manageability and serviceability you require.
ASP computer consultants can then build the network - from the wiring infrastructure (with our licensed data and telephone cablers) to the most complex protocol configurations and integrate the network services roles such as name / address resolution (DNS) , dynamic configuration (DHCP), active directory services, LAN/WAN routing, network and systems management, network address translation (NAT), load distribution, content caching, etc. - to make the most of your computing environment
Supply and installation of server racks, routers and switches, to the design and configuration of network servers, desktop computers and other network equipment like printers and scanners.
Network Security - depending on your business's needs, our engineers can implement a wide variety of network security measures including: firewalls (software and hardware), cabling security, Active Directory policies, desktop security, VPN & application level security.
WAN configuration - we will configure the connection to your Internet provider or a dedicated link back to one of your offices.