Systems Integration - Our reputation within the industry has over many years been built on providing excellent business solutions and legendary customer service.
We advise our clients on the best method to solve problems and can provide the professional services required for Systems Integration for:
- Server implementations
- Desktop infrastructure
- Communications networks
- Secure access and single-sign-on solutions
- Project documentation
- Project management
- Proof of concept and system pilots
- Onsite services contracting
Support and Management Services- Historically, this line of service is what formerly UDS Technologies and now NCIT were founded on. Our Support Services forms the base that other Professional Services rely on.
In addition to traditional Support Services, NCIT operates an authorized repair centre for many brands of computer hardware such as Compaq, Hewlett Packard, Dell and many more.
The listing below indicates the breadth of support services that NCIT is capable of offering: Support Services includes:
- Telephone support
- Remote diagnostics
- Reactive onsite engineering for problem and fault resolution
- Equipment and network maintenance
- Hardware diagnosis and repair
Management Services includes:
- Remote monitoring of network devices and services
- Proactive onsite engineering for scheduled preventative maintenance
Authorised Repair Centre
Our company was founded 14 years ago around Service Agency agreements for several major players in the IT Industry. Still today, this represents a major part of our business and as such, we represent major players such as Amalgamated Wireless (Australasia) (AWA), Getronics, Fujitsu, NCSS, Unisys, Cro-Com and Dimension Data.
Under these agreements, we provide services to many major customers such as banks, hospitals, government organizations and other large customers.
A part of the agency agreements included the establishment of a fully accredited and authorized repair centre for several brands of equipment. These include Dell, Hewlett Packard, Toshiba and many more.
Voice over IP (VoIP)
The number of VoIP providers is increasing giving you more choices and better calling plans. VoIP is still evolving but services are available for commercial and residential use, ranging from PC-to-PC service, phone-to-phone all the way up to VoIP PABX systems. We can inspect your current telephoney system and advise on how you can save time and money by utilising VoIP or even a combination of VoIP and PSTN phone lines.
We also offer full installation and support.