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Help Desk Solutions |
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| HelpDesk Solutions specialise in IT Service Management Software (Touchpaper Servicedesk) and are a premium affiliate partner of Avocent/Landesk (Landesk ITSM, formerly known as Touchpaper Servicedesk) and Capisce Software (Automated Survey Software). |
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| Contact Details |
Suite 8, 35 Buckingham St
Surry Hills, Sydney NSW 2010
Phone: 93107977
Website:
1/475 Gympie Rd
Brisbane- Strathpine, Brisbane QLD 4500
Phone: 07 32059076
Website:
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| Products & Services LANDesk IT Service Management- Let LANDesk solutions equip you with a comprehensive IT service management foundation. IT Service Management starts with automating IT and business processes to allow companies to improve service levels, ensure compliance, and reduce costs while achieving greater cross-organizational efficiency LANDesk Service Desk- LANDesk Service Desk combines ITIL-verified and process-driven incident, problem, and change management; customer support; assignment; service levels; escalation; and e-mail notification, and is suitable for any organization that seeks to provide an outstanding level of support service LANDesk Asset Lifecycle Manager- Accurate asset knowledge, accountability and control are crucial to enhanced business value. LANDesk Asset Lifecycle Manager goes beyond simple tracking to provide a structured asset repository that extends the management of your organization’s hardware and software assets by starting before the asset exists and going beyond when the asset is retired.
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