Bekkers IT Specialists

IT Support Services
We have developed a unique and effective support method for our clients, with maintenance plans and response methods to suit every budget and organisation. Choose from several levels of support and maintenance options:

• Casual Support-This is ideal if you already have an internal helpdesk system, or have minimum ongoing IT support needs. Our technicians can assist your staff with everything from a minor support issue to a major system crash.
• Block Hours Support-Just like prepaying for your mobile phone, you can buy prepaid blocks of support time with substantial discounts.
• Scheduled Site Maintenance Support- Great for those who do not want a fully outsourced support contract, but want to keep their site as stable as possible. We contract a regular, scheduled visit to your site where an engineer gives the site a complete health check, completes scheduled maintenance work and assigned tasks. Full Day and Half Day visits are available for weekly, fortnightly or monthly scheduled visits.
• Fully Outsourced Contract Support- Sometimes the only solution is to fully outsource your IT infrastructure. A Bekkers outsourced support contract provides a fixed cost maintenance plan that ensures your network is as productive and stable as possible.

 Internet Services
 
Bekkers operates a business-grade Communications Service focusing on corporate connectivity, so we can provide tailored solutions to all manner of Australian businesses. Our network comprises connectivity solutions from 256/64 bits to 100/100Mbit through a combination of DSL and cable. Our data centre runs on Cisco routers and switches, and by deploying the Cisco product range we can leverage technology such as Netflow Accounting, which tracks every data stream that passes through the router. It's the primary difference between Bekkers and other service providers

Co-Location

Bekkers operates a purpose built data centre for all your hosting and co-location needs. More and more of the everyday business applications you depend on have become mission critical, even if yours is a small operation. The only problem is that building your own high-speed network with the necessary power, security and environmental controls can be prohibitively expensive.

Bekkers co-location service allows you to house your business-critical servers off-site. Using our secure and fully scalable facility gives you the advantage of our high-speed Internet backbone connection, providing your end users with maximum availability and performance

Database and Software Integration

How much time are you wasting trying to maintain duplicate or out of date data spread across multiple networks and systems? Your data should be working for you, not the other way round.

We’ll assess your current data management and plan your integration out fully, a plan we then present to you which speaks plain English about how you can benefit from a truly comprehensive data integration service