Network Management
With our vast experience and skill in this area, our team is in a perfect position to look after all of your network management needs. Hitech Support not only designs and installs computer networks, we provide ongoing software support and hardware maintenance to new and existing computer networks.
We provide real-time monitoring facilities, regular assessments and health checks followed by a rigorous plan for updating hardware and software to ensure you stay in step with the latest technology developments. By keeping your network healthy your business remains healthy and productive which positively affects on your bottom line.
Servers & Networking
Our involvement in deploying servers over the last 14 years means we understand better than most that only high quality leading brand servers should be deployed in any size organisation. Why? It's simple - the quality of the underlying hardware and networking equipment provides the foundation from which the applications and services run. You want to make sure you have solid foundations in place.
IT Security Services
Hitech Support provides a comprehensive range of essential security services that review and assess the overall security of a network and its vulnerability to attacks from hackers, viruses or other sources. We use AS 7799 and ISO 17799 standards as a guide to ensure we always take best practice approaches.
We expose potentially dangerous security weaknesses and recommend a plan to address and reduce the network's exposure. We also work alongside many of our clients managing their network on their behalf to minimise internal and external attacks. We assess both Internet (and external security) as well as an organisation's internal network security and recommend the best form of defense for today, tomorrow and beyond.
Wireless Networks
Hitech Support has considerable experience and expertise deploying both indoor wireless networks as well as outdoor long haul microwave links. Having such an extensive network and data background gives us a huge advantage over our competitors.
The approach we take with the more borderline implementations is to carry out real wireless site surveys, often setting up loan/evaluation products in between the two points for proof of concept.
VoIP Solutions
Hitech Support is well placed to successfully deploy VoIP in a variety of business environments and thereby help to reduce our clients' overall communications costs. Our trained staff understands the data network requirements and we can quickly assess the requirements at the network layer.
We work with our experienced telephony partners to provide a smooth and cost effective migration path from existing traditional systems. Typically we introduce VoIP via a test system deployed on top of a client's existing network. This allows us to assess the true impact and effectiveness on the network and then allows us to make real recommendations to upgrade or tune the network for optimal VoIP transmission.
Disaster Recovery Planning
The key to implementing an effective Disaster Recovery Plan is to have up to date and detailed network documentation.
All applications, hardware, operating systems, security policies and current procedures need to be audited, documented and assessed with regards the negative impact of failure to each of these components on the business.