Help Desk Software Solutions- Australia

Help Desk Software also known as Service Desk Software is the product used by all size companies across a range of industries to help them manage technical support services to their customers. Key Features of Help Desk Software will generally cover;

  • Incident Management- log jobs, automatic ticketing, email notification system…
  • Problem Management- search the knowledge base for resolutions to known problems…
  • Service Level Agreements- build custom escalation rules for clients…
  • Asset Management- record service histories of each asset…
  • Web-based client self-service- clients can log their own jobs…

Help Desk Software Providers

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Abacus Systems - Melbourne- Ormond, VIC

Aegis Help Desk Software- is a fully integrated Help Desk, Client and Asset Management system to power your call center. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on.

Auratech Software - Brisbane- Ipswich, QLD

CISS Help Desk Software- The help desk software system for rapid call logging and tracking. This easy to install and quick to learn software.

eInfo Solutions - Adelaide, SA

Web Based Help Desk Software- is a web-based help desk solution that is simple to use and is accessible anywhere there is an internet connection. The Layton Service-Desk software caters for automating daily support tasks, monitoring and managing the delivery of IT services

Fusion5 - St Kilda, VIC

HEAT Help Desk Software Providers- award-winning HEAT help desk software integrates core service and support components into one complete solution to reduce costs and increase operational efficiency.

Other Locations: NSW

Infinite Technology Solutions - Fortitude Valley, QLD

HEAT Help Desk Software- HEAT delivers help desk and request tracking that you can have up and running quickly, giving you a rich feature set without excessive training demands. HEAT Help Desk software is an effective solution for any size company, in any vertical, and is the best-in-class solution for small to mid-sized organizations.

Numara Software - Sydney, NSW

IT Help Desk Software Solution- Numara® Track-It!® is a proven, comprehensive IT help desk software and asset management solution that allows you to cost effectively implement industry best practices, including ITIL®.

Results 1 - 6 of 6

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